Busybody nonsense

Christopher Harris

Some time this evening Christopher Harris will deliver the following speech to Woodstock Town Council, calling upon it to strike out its requirement that the interment of his father’s ashes be superintended by a funeral director.

Here’s another example of someone tenaciously pursuing the rights of the bereaved with an important test case. The ‘bereavement charity with expertise on relevant law’ to which Christopher refers is the AB Welfare and Wildlife Trust, which is administered by the indefatigable John Bradfield, who has done so much to establish the rights of the bereaved. Almost certainly no one alive knows the law around these matters better than John, whose book, ‘Green Burial — The DIY Guide to Law and Practice’, contributed so much to the empowerment of the natural burial movement. 

Chris will attend the meeting dressed as an undertaker in order to make the point that undertakers are self-appointed. 

WITHOUT PREJUDICE

Address to Woodstock Town Council
Tuesday 14 August, Woodstock Town Hall – Mayor’s Parlour

Dear Councillors

My father, Richard Harris, died on Wednesday 23 May this year. He resided in Woodstock for almost 40 years. In early  July I approached the Town Council with a view of interring his cremated remains in the local Lawns Cemetery, however I was informed that the Council could not deal directly with me, citing the current Cemetery Rules and Regulations .

Those Rules and Regulations state that ‘all interments and memorials must be arranged by an approved professional firm. It is apparently implicit by this statement, according to this Council that,

“A fundamental part of an interment is the actual placing of the remains in the grave or cremation plot and there is therefore an implicit requirement of Woodstock Town Council that the professional firm that is organising the funeral oversee this in order to confirm that the arrangements have been fully complied with.”

This Council is almost unique in its Rules & Regulations on this matter. The only other council which makes the same stipulation is Deddington Parish….

Parishioners have a common law right to use public cemeteries in their own areas. Those experts with whom I have consulted are of the opinion that this legal right cannot be obstructed  by demanding that undertakers be used.

There is no legal requirement to use undertakers for any purpose. The Department of Work & Pensions, clearly states that undertakers do not have to be used in order to qualify for a Funeral Payment. The ‘direct.gov’ website states that undertakers do not have to be used, so why does this town council?

The funeral industry is estimated to be worth £1billion per annum in this country. The industry is unregulated and unlicensed. There are no professional exams, nor accreditation. It begs the question, what is a ‘professional approved firm’ that this Council requires. And who decided the criteria in this Council as to which undertakers are approved? Is it the same people who, in March of this year, are minuted that the newly updated Rules and Regulations and associated documents pertaining to the Cemetery were ‘very comprehensive’? I must agree…they are…very comprehensively flawed. One of those documents is entitled ‘By-laws’, but I am reliably informed, that this Council does not have any by-laws unless they have been approved by a Secretary of State.

This Council is a member of the Institute for Cemetery & Crematorium Management. For many years, that organisation has had its ‘Charter for the Bereaved’, which sets out the highest standards for running public cemeteries. It clearly states that everyone has the right not to use undertakers.

Public cemeteries, have long been run by parish councils with few or no staff. They have never passed management responsibility to undertakers. According to those with whom I have consulted, this Council, (and Deddington’s), are believed to the first to step out of line. Therefore, this issue is of national importance.

So, what is the law? At face value, Article 3 in the Local Authorities Cemeteries Order, might appear to allow this Council to have any rules, which councillors deem desirable. However, rules are only lawful if they result in the “proper management” of the cemetery and do not breach other relevant legal principles, such as those found in the Localism Act 2011, Administration law and human rights.

The primary purpose of administration law, is to prevent all public services, including this Council, from abusing their powers. Such abuses and decisions which go beyond available powers, are unlawful or “ultra vires”.

Decisions must be impartial, fair and reasonable. Arbitrarily imposing the same rule on everyone, along with a refusal to consider individual needs, has in some circumstances, been judged by the courts as unlawful.

Local authority councillors, must avoid anything which might result is suspicion of misconduct, even when suspicions are unfounded. That may be written into the Code of Conduct which this Council has adopted under a new law. The Localism Act (2011), imposes a legal duty to promote and maintain high standards. Though this is not an accusation, some may suspect that there may be collusion between those making and those benefiting from the Rules. The very possibility of such a suspicion, is in itself, a reason to abandon the requirement to use undertakers.

Some in this Council have tried everything within their powers, perceived and actual, to prevent me from speaking this evening, and the conduct of some has, I suggest, not been befitting of someone in their position.

Selflessness

• Integrity

• Objectivity

• Accountability

• Openness

• Honesty

• Leadership

………are all principles under the Code of Conduct covered by the Localism Act (2011).

Should this Council elect to hold its discussion on Cemetery Rules & Regulations later this meeting,  ‘in Confidential’, it will leave itself open to continuing suggestion of impropriety bringing one or more of the 7 principles into question.

If this Council is minded to review, both its literature and practices, I can provide the name of a bereavement charity with expertise on relevant law, which would be willing to provide free assistance.

 In conclusion, I ask this Council to prove 7 points as documented , based on its current literature:-

(1) that it has the legitimate power to force newly bereaved individuals and families to use undertakers;

(2) that forcing everyone to use undertakers is not unlawful, according to public cemetery law, the Localism Act (2011), Administration law and principles on human rights;

(3)  that it is providing a sensitive “bereavement service” which reflects the same principles as those underpinning our health and welfare services. That means providing choices and opportunities, by being creative, flexible and empowering. It also means using sensitive language;

(4) that parishioners buy plots and are the owners of those plots;

(5) that it is correct to state that parishioners only own memorials and monuments for 25 years;

(6) that it can charge anyone who asks to look at the legally protected burial register; and lastly

 (7) that its “by-laws” really are by-laws, by making available the decision letter of the relevant Secretary of State.

It would be remiss to end my oration without mentioning my dad, a former resident and elector. It is my family’s hope that he’ll be on a corner some time again soon.

If not, for £70 more than what it will cost to have him interred in Woodstock, I can have his ashes blasted into Space on 10 October 2012, boldly going where no Harris has gone before… The price includes a tour of the launch pad, attending a memorial service and a DVD of the ‘event’.

RIP, Dad. Much missed and much-loved. xxx

The GFG is sending a reporter to this event and will report back tomorrow. 

Switched off but still sparking

Today’s theme is ashes, by the way.

In her brilliant book Making an Exit, which not nearly enough of you have read, the author, Sarah Murray, plans her own dispersal. First, she wants to be resomated and reduced to the pure white ‘ash’ characteristic of the process. What next? Scattering, of course, for cremation is, and here she quotes from Robert Hertz’s Death and the Right Hand, “usually neither a final act, nor sufficient in itself; it calls for a later and complementary rite.”

Her plan depends on the three great attributes of cremains: they are portable, durable and divisible. Her plan also takes into account her love of travel.

She’s chosen six destinations, and she’s going to set aside funds for travel grants for which interested people may compete. While doing their thing in each of the seven destinations, they will scatter a portion of her ash.

The following is abridged:

Number one: the Empire State Building … The wire mesh fence on the Observation Deck is not too densely woven, so it should be easy enough to reach through and scatter a few grains of ashes.

Number two: Vishwanath Gali, Varanasi, India. The place I really want to be is behind the waterfront, where a labyrinth of tiny lanes is stuffed with even tinier shops, cafes, temples. This is Vishwanath Gali, an ancient bazaar … Being in the midst of all these goodies – as well as crowds of women in saris, the occasional cow and barefoot sadhus in flamboyant robes of orange, gold and silver — is my idea of heaven, so please leave a portion of me here.

Number three: Echo Valley, Sagada, Philippines. Whoever’s drawn to natural beauty, tranquillity, fresh mountain air and the scent of pines should be the one to take a portion of my ashes up here. I’d like them thrown across Echo Valley to join the Igorot ancestors in their craggy limestone resting places. 

Number four: Mercado Abastos [a busy market], Oaxaca, Mexico. Look out for the sections for shoes, flowers, woven baskets and crazy miniature items … I’d like part of me left amid the throb and rhythm of the market, in with the mango skins, bits of string and cigarette butts.

Number five: Karimabad, Hunza Valley, northern Pakistan — a valley where the great ranges of the Karakoram, Pamir, Hindu Kush and Himaayas fight it out in a grand confusion of jagged peaks and gaping ravines … I hope to get back there someday while I’m still living, but I’d also like a tiny piece of me left there after I’m dead. 

Number six: Fa’s Hill [a family name, after Sarah’s father], North Poorton, West Dorset. Highlights include the spectacular coastline and pebble beaches [and] the magnificent Iron Age hill fort at Eggardon.

Sarah concludes:

In this, I join the ranks of philanthropists, medical researchers, teachers, sports coaches, parents and others who hope that they can provide a springboard for the creativity and productivity of those following them. It’s the idea that, even though the power supply has been switched off, we may still be able to generate a few sparks of electricity. That’s what I call living on. 

You can buy a copy of Sarah’s book here. Highly recommended.

As you get older your friends start to die.

Posted by Sue Gill

We’ve been to some truly awful funerals and I’m sure we’re not alone in that. Sometimes the ceremonies were healing, but more often they were formulaic and irrelevant, and we left feeling sometimes angry, sometimes guilty, frequently in despair.

That’s what compelled us to write the Dead Good Funerals Book, to offer a no-nonsense yet respectful view of what an inspiring funeral ceremony might be. A guide for someone faced with arranging a funeral for the first time. To start with we unpick a traditional funeral and show how it is stuck in the Victorian mode. We spell out how much we can do away with and still be legal and dignified, to leave space to create a funeral that is personal and distinctive.

I get asked, therefore, what plans do I have for my own funeral.

I don’t feel I am at the prescriptive stage yet, but now we live in the Beach House – a wooden house on stilts directly above the shoreline of Morecambe Bay – I have become increasingly aware of the weather and tides, the extensive horizon, and this has had a major effect on me. At the moment I feel I would like my ashes to be dispersed into the vast expanse of this bay, probably using an urn that dissolves in seawater, which could be placed way out on the bed of the sea at low tide.

I imagine people walking out at low tide and holding a service or ceremony of farewell out there. My grandkids would doubtless build something or make a garden from what they had picked up on the way out – shells, feathers, sticks and stones – to decorate the space for the urn to be placed in. Live music too from the Fox Family Band – that would be a last request Once they had walked back to shore and the tide had turned, within an hour the urn would have dissolved and off I would go.

A text that really resonates for me is from John F. Kennedy’s book The Sea which he wrote in 1962:  ‘ I really don’t know why it is that all of us are so committed to the sea. I think it’s because we all came from the sea. It is an extremely interesting biological fact that all of us have in our veins the exact same percentage of salt in our blood that exists in the ocean. And therefore we have salt in our blood, in our sweat, in our tears. We are tied to the ocean, and when we go back to the sea we are going back from whence we came.’

Sue Gill was born in Yorkshire and educated in Hull and Cambridge. After working as Head Teacher of the smallest village school in remote North Yorkshire and lecturing in Bradford Art College Sue evolved to be: an author, performer, secular celebrant, cook, saxophonist, truck driver, co founder of Welfare State International (1968-2006) and grandmother. After WSI was archived she was, for one year, Director of Ceremonies for Lanternhouse International. From 1998-2006 course leader for WSI’s groundbreaking MA in Cultural Performance created in partnership with Bristol University. Honorary Fellow of the University of Cumbria. Invited to be Celebrant for the Ceremony of Remembrance for Great Ormond Street Hospital (2001).  Co-author of the Dead Good Guides  – books on Funerals and Baby Namings. Presently leads Rites of Passage Summer Schools across the UK with Gilly Adams, and works as a secular celebrant for weddings and naming ceremonies and funeral officiant, particularly for woodland burials.

Find Sue’s website here.

Council warns undertaker about soliciting

 

Back in July we posted a report about an unsatisfactory Co-op Funeralcare-arranged funeral: “Beverley Webb and Michelle Blakesley said the way Co-op Funeralcare handled Gloria Roper’s service was ‘shambolic’ after one worker said: ‘We’ve brought out our 4.15pm instead.’” Read it here.

The matter we publicise today is Beverley and Michelle’s allegation that the Weymouth branch of Co-operative Funeralcare, acting as the Coroner’s agent, solicited business from them.

Very few bereaved people who have had an unsatisfactory funeral experience follow through. Most shrug and leave it all behind — understandably. It’s why the NAFD receives so few complaints, and is able to point to that as descriptive of the excellence of its members.

The rights of the bereaved are defined and reinforced by cases like this. We all owe Beverley and Michelle a debt.

First, an email from Steve Cheeseman, Business Support & Facilities Manager Dorset County Council:

 

Dear Ms Blakesley and Ms Webb

Once again, I was sorry to read of the difficulties you experienced with the Co-operative FuneralCare at Weymouth following the sudden death of your mother.

I have discussed your complaint with the Western Dorset District Coroner (Michael Johnston) and the South West Sector Manager of Co-operative FuneralCare Services.

Generally, Michael Johnston is happy with the service provided by Co-operative FuneralCare. 

Section 1.14 of the Dorset County Council’s contract for Coroners Removals states:

“The contractor shall not, under any circumstances, actively canvass relatives or friends of the deceased with a view to carrying out the funeral arrangements.  Any infringement may result in the removal of the contractor from the Coroner’s list.  The contractor may leave their business card with the bereaved, but shall, in addition, leave with them a leaflet issued by the Coroner which provides relevant information regarding the arrangement to be made.  The contractor may carry out funeral arrangements if the relative of the deceased makes the initial approach.  It must not be implied to any bereaved family that the contractor must be instructed to carry out the funeral arrangements.  No pressure must be exerted on the bereaved families to attempt to obtain instructions to carry out the funeral arrangements.”

Co-operative FuneralCare has confirmed that their business card was left together with the Coroner’s leaflet.  However, I have written to the Weymouth Co-operative FuneralCare Service reminding them of the terms of the contract and that any breach would result in a review of their contract.

The County Council is responsible for supporting the Coroner in his work, but this does not include the provision of services provided by the funeral directors.  You may be aware, already, that there is a National Association of Funeral Directors and members of the Association are required to abide by a stringent code of practice.  The Association’s professional standards board is responsible for investigating complaints about the conduct of its members and they can be contacted on  0845 230 1343 should you require any further help.

As stated in my earlier e-mail to you, I have dealt with your complaint under Stage 1 of the County Council’s complaints procedure.  If you are not satisfied with the outcome of my investigation, you can ask for your complaint to be considered under Stage 2 of the procedure by writing to the Chief Executive.  

Regards, 

Steve Cheeseman
Business Support & Facilities Manager
County Hall 

 

Here’s text of the Council’s letter to Funeralcare:

 

Dear Ms Lee 

I have received a complaint from Ms Blakesley and Ms Webb relating to the service provided by you following the sudden death of their mother, Gloria Roper.  Their complaint is that you used your contractual position to solicit business and that this was in breach of the contractual agreement with the Dorset County Council.  

I write to remind you that Section 1.14 of the County Council’s contract for Coroners removals states that: 

“The contractor shall not, under any circumstances, actively canvass relatives or friends of the deceased with a view to carrying out the funeral arrangements.  Any infringement may result in the removal of the contractor from the Coroner’s list.  The contractor may leave their business card with the bereaved, but shall, in addition, leave with them a leaflet issued by the Coroner which provides relevant information regarding the arrangement to be made.  The contractor may carry out funeral arrangements if the relative of the deceased makes the initial approach.  It must not be implied to any bereaved family that the contractor must be instructed to carry out the funeral arrangements.  No pressure must be exerted on the bereaved families to attempt to obtain instructions to carry out the funeral arrangements.” 

I have spoken to the coroner for the Western Dorset District, Michael Johnston, who has confirmed that soliciting for services whilst undertaking a service on his behalf, would not be acceptable. 

I write to remind you of the terms the contract and that any such breach would result in a review of your contract for the provision of such services.  

Yours sincerely 

 

Steve Cheeseman

Business Support and Facilities Manager 

cc Mr Jack Walsh, South West Sector Manager, Co-operative FuneralCare

 

This is not the end of Beverley and Michelle’s campaign by any means, by the way. They’re not satisfied with this mere warning shot from Mr Cheeseman. They feel the contract was breached.

 

 

 

 

FD Darren goes the extra mile

Darren Barker is the manager of Anglia Co-operative*, St Neots. When the family of a little girl who died last year found out how much it would cost to have the Gruffalo painted on her coffin, Darren offered to do it for them. He gave up his days off to do it.

Says local celebrant Viv O’Neil: “He always gives 120% and gets so upset if anything goes wrong.”

The first draft of this piece mistakenly named Co-operative Funeralcare as Darren’s employer

Open letter to George Tinning, Managing Director, Co-operative Funeralcare #4

Dear Mr Tinning,

Woo, sorry! Caught you unawares? Thought we’d lost interest? No, we’re not going away. And not just us. There’s the GMB union, too. As you know, they’re disappointed in you for derecognising them in 2007. You can read their own campaign page here.

How on earth can a co-operative banish a trade union?

In the aftermath of the Dispatches Undercover Undertaker exposé you addressed your ‘colleagues’ and told them that you were going to seek the advice of the NAFD and find out if they could suggest any improvements in your levels of service. How’s that going? We don’t know of any statement from the NAFD about this. Come on, you must have some influence with those guys.

The word on the street is that you think it’s all going to blow over, the storm that followed that programme. Is that what you really think? Is that why you have kept so quiet?

Is that why you have never had the courtesy to reply to any of our letters to you?

If so, then, strategically, that you’re making a mistake. Consumer scrutiny of Funeralworld is going to intensify. As you know, ITV is making its own documentary about the industry. There’s another storm coming very soon. Okay, it may not be Funeralcare at the epicentre this time, but it’ll churn up memories. Worse still, the reputational damage to the entire industry may well be grave. When consumers start to see a pattern, they’re going to reckon all funeral directors are  as bad as each other. There are nasty times a-coming – possibly very nasty times indeed.

There’s going to be renewed call for regulation, isn’t there? Which brings us back to the NAFD. What price their reassurances about the efficacy of self-regulation now?

Mr Tinning, do you begin to recognise the grave damage you have done to the many decent people who work in this industry? Including your own ‘colleagues’?

Good funeral directors are governed by values, not greed. You are the corporate player that lays claim to the values of the Rochdale Pioneers – the highest values there are. The other big players – Dignity, FSP, LM – play by the rules of capitalism. They’re not very good at it, and they’ll fail, but at least they do not pretend to be other than they are. Did you read the comments on this blog written by EX CO OP EMPLOYEE? Read them here and here. What do you say?

Mr Tinning, the governing purpose of the Good Funeral Guide is to sing praises, not dig dirt. It’s sad, weary work, belabouring your organisation. Around 40,000 people visit this site every month from all over the English-speaking world. They all wonder why on earth you do not reply to our letters.

It’s time you acknowledged your accountability and had your say.

With all best wishes,

Charles

Funeral director sponsors Olympian

From the Daily Mail:

Chris Mears had a five per cent chance. Of living, that is. Nothing to do with diving. A five per cent chance of surviving an emergency operation on a ruptured spleen in a training hospital in Sydney.

Impressive then that on Tuesday night, three years on, the 19-year-old was competing in an Olympic final. Especially as he wasn’t supposed to get past the preliminary stage anyway.

He finished a respectable 9th in the 3m springboard, some way off Russian winner Ilya Zakharov, but 9th in the world isn’t too bad when you’ve been through what he’s been through.

Chris Mears had a five per cent chance. Of living, that is. Nothing  to do with diving. A five per cent chance of surviving an emergency operation on a ruptured spleen in a training hospital in Sydney.

Impressive then that on Tuesday night, three years on, the 19-year-old was competing in an Olympic final. Especially as he wasn’t supposed to get past the preliminary stage anyway.

He finished a respectable 9th in the 3m springboard, some way off Russian winner Ilya Zakharov, but 9th in the world isn’t too bad when you’ve been through what he’s been through.

Chris was sponsored by Reading funeral director AB Walker. Read all about it here.

Hat-tip to Tony Piper. 

Ain’t Going Yet

Billy Jenkins is a guitarist, composer, bandleader, performer & humanist funeral officiant in London. These are his funeral wishes:

Simple cremation for me

From Poppy’s.

No funeral.
No music – for when a musician dies, there is nothing but

Silence…..

If anyone wishes to:
Choose just one of my pieces of music.
Play loud.
Really listen and feel the resonation.
When finished, raise a glass  and shout three times:

‘Oh YEAH!’
‘Oh YEAH!’
‘Oh YEAH!’

Lyric extract for ‘I Am A Man From Lewisham’

Wherever I die – bring my ash and bone

Back to the place – that I call home

Been north and south

And east and west

I know the place – that I love best

‘Cause I’m a man – from Lewisham

Oh yes I am – From Lewisham.

As reviewed in the Daily Mirror:

    ‘One of the great unclassifiable forces in the British underground. His ever-fascinating career takes a joyful turn on an album of pubsy knees-ups, blues growling and deliriously rude brass. He also conducts humanist funerals. Versatile!’ 
                                                         Gavin Martin / The Daily Mirror

 Here is a song he wrote.

I still got some teeth
Grey matter underneath
So hold the funeral wreath
I Ain’t Going Yet

I can still walk
And  boy how I can talk
Get that wine uncorked 
I Ain’t Going Yet

Where’s the time gone? 
I don’t know
I just arrived now it’s time to go
Seems that I can’t have no more
Death is knockin’ at my door

Excuse me if I ask it
But I don’t need no casket
You don’t seem to grasp it
I Ain’t Going Yet 
OH NO!
I Ain’t Going Yet 
OH NO!
I Ain’t Going Yet 
OH NO!

Just one last request
Before I’m laid to rest
There’s  something I must stress
I Ain’t Going Yet 
OH NO!
I Ain’t Going Yet 
OH NO!
I Ain’t Going Yet 
OH NO!
I Ain’t Going Yet 
OH NO!

[wadya mean OH NO!? You mean OH YEAH!!] 
© 2000 Billy Jenkins  PRS/MCPS

    from the CD ‘LIFE’ VOTP  VOCD 023

Mixed metaphor of the day

When debating the murder of 6 Sikhs in Wisconsin by a white supremacist:

Parliamentary affairs minister Pawan Kumar Bansal accused Akali Dal of “baking political cake on funeral pyre” of the victims.

Source