Author: Fran Hall

Best Funeral Caterer

21 September 2016
Fran Hall
No comments
Categories: funeral, funeral food, funeral trends, Good Funeral Awards

10-sandy-weatherburn-for-claret-catering

Sandy Weatherburn accepting the award on behalf of Dawn Thompson of Claret Catering

What sets Dawn apart is her vocation to create and cater for appropriate and meaningful funeral after-parties.

Dawn is unusual among caterers in having a special calling to cater for funeral after-parties – wakes, teas, call them what you will. For Dawn, catering is not just about feeding people on happy occasions. It has always been her ambition to be the person whom families call to cater for all the special occasions of their lives from birth to death.

Dawn said: “I am not afraid to talk about death, nor do I shy away from those who are bereaved and grieving. It is my policy to always visit the family members who are arranging the wake. I am happy to sit for as long as is needed, talking and more importantly, listening to stories and memories of a person I will never meet but who will be the centre of my attention, making sure that ‘what he/she would have liked’ is catered for and taken care of. A wake is part of the rite of passage which, after the funeral, gives people “permission” to move on with their lives again.”

Dawn has even looked after the family dog whilst the bereaved family is at the crematorium.

 

Runner Up in this category: Tamworth Co-operative Funeral Service

Best Internet Bereavement Resource

21 September 2016
Fran Hall
No comments
Categories: bereavement, funeral trends, Good Funeral Awards, memorialisation, onlime memorial sites

09-jonathan-davies-muchloved-best-internet-bereavement-resource

Jonathan Davies of MuchLoved.com

MuchLoved, the UK’s best and most ethical memorial website, is ten years old this year, and has facilitated more than £25 million of donations to charities. The award celebrates these achievements together with the unpaid input of co-founder Andy Daniels.

Andy Daniels, who founded MuchLoved.com with Jonathan Davies, and is the technical brains behind the platform, is stopping day-to-day work with MuchLoved this year after more than a decade of unpaid volunteer work helping to create and then develop the service. He’s lost thousands of hours of sleep in the meantime. Andy has played a leading part in getting MuchLoved.com to where it is today.

MuchLoved was conceived and founded by Jonathan Davies after he suffered the sudden death of his brother Philip aged just 21 whilst at University in 1995. MuchLoved is the working name of the MuchLoved Charitable Trust which was awarded registered charity status early in 2007. It is run by a board of trustees.

Jonathan Davies said: “In the mid and late 1990’s I lost both my brother and mother in quick succession. My brother’s death at the young age of 21 was in particular sudden, unexpected and overwhelming in shock.

“I was keen to create some sort of online memorial to him, a legacy that could show many of his happy years and make it easy for his school and university friends in particular to view, make contact and send in pictures and thoughts of their own. After some research I found however that there was no appropriate service available and I also felt that the technology and cost needed to create the type of tribute I wanted was prohibitive.

“I was also preoccupied with my own grieving and sense of loss and imagined that people were maybe not yet ready for the idea of an online memorial. After a few years my life started to move on again in a positive direction, with marriage and children, but the idea did not go away. In March 2000 I registered the domain name MuchLoved.com and a couple of years later started to meet with my friend and computer programmer Andy Daniels to discuss actively making the idea a reality.”

MuchLoved.com is a labour of love. Andy’s volunteer work is matched by the commitment, hours of unpaid work and thousands of pounds of his own money that Jonathan Davies himself has poured into this project.

 

Runner Up in this category: Funeral Stationery 4U

Crematorium of the Year

19 September 2016
Fran Hall
No comments
Categories: cremation, funeral poverty, Good Funeral Awards

08-martin-birch-thornhill-crematorium

Martin Birch of Thornhill Crematorium, Cardiff

This year’s winner is particularly praised for addressing funeral poverty in imaginative ways, not least through participation in the pioneering initiative of the local authority funeral scheme, which challenges the rising cost of funerals, while making the funeral purchase more transparent. Approximately 12% of cremations carried out at this crematorium use this service.

Performing around 2,700 cremations annually, Thornhill Crematorium has a 98% satisfaction rating from families who choose it

Rated as providing gold standard provision for both cremation and burial under the Charter for the Bereaved criteria, recent outstanding improvements to their premises have included refurbishing both chapels and changing the structural layout at no additional cost to the Authority through an innovative budget strategy.

With strong environmental awareness and a comprehensive recycling scheme, this year’s winner has attained Green Flag status, an acknowledgement of being one of the best green spaces in the country.

Runner up in this category: Mortlake Crematorium

Category sponsor: Scattering Ashes

Cemetery of the Year

18 September 2016
Fran Hall
No comments
Categories: burial, cemeteries, Good Funeral Awards

07-mohamed-omer-cemetery

Mohamed Omer from Gardens of Peace Muslim Cemetery

Against all the odds the Trustees of the Gardens of Peace have transformed wasteland into a beautiful and sustainable burial ground.

The story of the creation of the Gardens of Peace is one of gentle heroism.

The shortage of burial space in and around London is of great concern to many, and particularly to those faiths that forbid cremation.

The Garden of Peace Cemetery was originally a concept devised by a small group of people within the area that was able to identify an available piece of barren land and gain planning consent for a cemetery.

The small group enlisted others to form a Trust/registered charity and commenced the purchase of the land and its initial design. This was not without many problems in relation to the land itself being waterlogged, fly-tipped and in an appalling condition. A polluted stream also ran through the site.

There was also some local opposition and one instance of serious vandalism in the early days. Notwithstanding this the Trustees pressed on and were able to overcome these early difficulties. It should be noted that the Trustees sought no funding from the public purse and hence the project is a true community venture.

Donations were received from the community that enabled the laying out of the cemetery and the erection of buildings, all of which have strong environmental benefits, for example:

  • The buildings are constructed of natural timber and are as open as possible
  • The largest building roof has a green roof so that neighbours’ view is pleasant.
  • Buildings are clad to reduce noise.
  • Water is provided from a borehole.
  • Buildings are heated via solar panels.
  • Extensive landscaping to protect the green belt and wildlife and natural habitat
  • All the burials are conducted without the use of coffins.
  • Graves are covered with a sedum mat giving a natural country look rather than graves.
  • All the excess spoil is recycled using a soil grading machine
  • The once polluted stream that was void of any life at all received detailed attention to a point where plants and wildlife had re-established themselves. Unfortunately the stream was polluted by a business upstream, however the Trustees simply started again and restored the situation.

Recognising the need for support for Muslim Women who lose a child at any stage, Gardens of Peace set up Muslim Bereavement Support Service and work closely with all the national organisation as well as NHS so that spiritual bereavement support can be provided to mothers of the Muslim faith.

The Gardens are run entirely by volunteers headed by a lady Muslim GP.

Runner up in this category: Higher Ground Meadow

Gravedigger of the Year

17 September 2016
Fran Hall
No comments
Categories: Good Funeral Awards, Grave digging

06-david-homer-2

David Homer

Nominated by many of the funeral directors he works with, this year’s winner set up his own grave digging business in 2007. David has quickly become the favoured contracted gravedigger for many funeral directors, both corporate and independent, in the Midlands area.

Digging by hand, and completing around 300 graves a year, and around 150 plots for cremated remains with his small team, David is highly praised by those nominating him for his professionalism and perfectionism.

Nothing is too much trouble and any time or distance is never a problem, nor the amount of time a family takes to say their final goodbyes.

An example of his thoughtfulness was a recent burial where one of the mourners was in a wheelchair. On learning of this, our winner laid lengths of his grass matting all the way from the pathway of the Churchyard to the graveside to ensure as smooth a journey as possible. He has a huge pride in his work and the highest of standards.

Runner up in this category: Martin House of Eden Valley Woodland Burial Ground

Florist of the Year

16 September 2016
Fran Hall
No comments
Categories: Funeral flowers, Good Funeral Awards

05-debbie-western-florist

Debbie Western

Debbie has a particular personal passion and an unrivalled gift for creating floral displays for funerals. She has supplied flowers for the sendoffs of celebrities.

In an outstanding field, Debbie stands out because funeral flowers are her specialism. This is a matter of personal predilection rather than business opportunism: what Debbie loves most is creating floral tributes to people who have died. Her reputation for excellence has spread. Among recent celebrity clients she counts the late David Gest. Although she didn’t know she was creating the floral tributes for his funeral when she received the order, it was only when she delivered them that she found out.

Based in Rotherhithe, East London, Debbie works at the heart of a community that still believes in a proper sendoff – with banks of flowers. She recently supplied flower arrangements for the funeral of Bermondsey undertaker Barry Albin-Dyer. People love what she does. A characteristic testimonial sent to the judges reads: “The arrangement was SO impressive that a member of public en route called through the window and said how beautiful it looked!!!!!”

Debbie has been working with flowers for over 40 years. For 25 of them she was Head of Floristry at Southwark College.

Runners up in this category: Flowers by Susan, Inspired Flower Design & Tuckshop Flowers

Good news for Dignity shareholders

16 September 2016
Fran Hall
7 Comments
Categories: cremation, crematoria, Dignity, funeral cost, funeral poverty

image1

Bereaved families in the Oxford area may be a little less pleased to know that the cost of having a relative cremated at their local Dignity owned crematorium will be £999 from next week onwards.

Just a short journey towards London, a cremation at South West Middlesex Crematorium will cost £490 (source Funeralbooker report on UK Cremation Costs here).

We wonder whether it is just Oxford, or all 43 Dignity owned and operated crematoria that are hiking up their prices?

Quoting from Dignity’s Annual Reports & Accounts 2015:

“We are the largest single operator of crematoria in Britain with a growing portfolio of well-established and state of the art crematoria that meet the needs of the local communities we serve. In 2015, we carried out 57,700 cremations representing 9.8 per cent of total estimated deaths in Britain”

57,000 x £999…… just under £56 million according to the GFG intern who was a whizz at maths.

Funeral poverty anyone?

 

Embalmer of the Year

15 September 2016
Fran Hall
1 Comment
Categories: Embalming, Good Funeral Awards

03-andy-holder-embalmerjpg

Andy Holder

Andy is an outstandingly accomplished embalmer whose knowledge and professional skills are matched by his humanity and respect for people who have died.

Overwhelming endorsements from many of the funeral directors that he works with were the reason why Andy has been picked as the Embalmer of the Year. Unfailingly he was described as ‘a credit to his profession’, compassionate, dignified and dedicated, someone for whom nothing was too much trouble.

One lengthy handwritten account told how Andy was willing to go above and beyond the call of duty, responding to a desperate text at 3.00am from a funeral director who urgently needed help to restore the appearance of a lady he had just collected before her daughter arrived to see her. Another account told how he made an 80 mile detour while on holiday with his son to assist with an urgent repatriation case.

The only thanks Andy ever receives are from funeral directors, as families rarely if ever ask about who has tended to their loved one, but it is clear that the he is highly regarded by the funeral profession, and indeed really well liked for his deep respect for the deceased and his happy, helpful and positive nature.

Andy’s phone message humorously informs callers that he is “embalmer to the rich and famous” and indeed he has embalmed some big names – eg George Martin. But the vast bulk of Andy’s work has been for ordinary people who will forever carry a beautiful memory picture of their loved one as a result of Andy’s handiwork. Great embalming is part science, part skill and part art. Andy is an outstandingly accomplished and artistic practitioner. He always does his best, carefully and compassionately, whatever the circumstances or the time of night. He’s a great embalmer and a really lovely guy.

Andy is, in industry jargon, a ‘trade’ embalmer, i.e., a freelancer who works for several funeral directors.

Runner up in this category – Angie McLachlan

Whatever.

15 September 2016
Fran Hall
No comments
Categories: Uncategorised

Life Death Whatever festival

As if bringing you the #DeathOscars, the Good Funeral Awards, wasn’t quite enough for 2016, we’ve got a few more treats in store for you.

In partnership with the National Trust, as part of Life. Death. Whatever. – a month long festival celebrating life, death and everything in between – we’re bringing you a series of GFG events, talks and workshops as well as an entire weekend showcasing the best of the UK funeral industry.

Our impressive venue, Sutton House, is the oldest residence in east London.  It features medieval foundations, a Tudor kitchen, Jacobean and Georgian interiors, an Edwardian chapel, 80s graffiti under the roof and an urban oasis with an edible garden.

Throughout October, this is what we’ve got planned.

The Good Funeral Guild Launch Party
Tuesday October 4th
Sutton House, Hackney, London
Funeralworld is having a party to celebrate the launch of The Good Funeral Guild.  Whatever your interest in funerals, come along to drink deathly cocktails, see the Life. Death. Whatever. exhibition after hours and meet the people who are the change the funeral industry has been waiting for (readers, that’s you).
RSVP here.

The Good Funeral Guild Presents… Funeral Tuesdays – So You Want To Work In The #DeathBiz
Tuesday October 11th
Sutton House, Hackney, London
So you want to work in the #DeathBiz?  Or maybe you want to find out about other roles within funeral service?  Join the Good Funeral Guild to hear from a fascinating panel of people who work in all aspects of funeral service.  From mortuary technicians, funeral directors, natural burial ground managers and crematorium superintendents to Funeralworld CEOs.

The Good Funeral Guild Presents…The Good Funeral Weekender
Saturday October 15th, Sunday October 16th
Sutton House, Hackney, London
The Good Funeral Weekender will showcase the best of the UK funeral industry in the stunning Great Chamber and Wenlock Barn of Sutton House.  The visiting public will be able to explore the Life. Death. Whatever. exhibition as well as exploring what Funeralworld has to offer.
If you’d like to exhibit during the Good Funeral Weekender, please contact louise.winter@goodfuneralguide.co.uk ASAP.

The Good Funeral Guild Presents… Funeral Tuesdays – Creative Ceremonies
Tuesday October 18th
Sutton House, Hackney, London
Here at the GFG, we’re not only concerned with the hardware of funerals.  The software – the service – is just as important.  Standards are improving (and they need to!) as public perceptions begin to change.  Learn how to put together a creative funeral ceremony with the help of the UK’s best and most progressive ceremonialists and celebrants. Featuring Tiu de Haan, Emma Curtis of Extraordinary Ceremonies, Isabel Russo from the British Humanist Association and Good Funeral Award winning minister Reverend Canon Gill Behenna.  There’ll be plenty of time for debate and discussion.

The Good Funeral Guild Presents… Funeral Tuesdays – The Natural Death Movement
Tuesday October 25th
Sutton House, Hackney, London
Everything you ever wanted to know about the Natural Death Movement in the UK.  Special guests TBA.

The rest of the month is filled with an eclectic lineup of events, workshops and talks including fashion meets death film screenings, Sylvia Plath book clubs, Death Cafes by the founder Jon Underwood, a Harold & Maude Extravaganza, therapy dogs and pat cats and a life affirming herbal supper club.  See the schedule here.

The exhibition, which has been curated by death doula Anna Lyons, features work by Laura Ford, Claudia Bicen, Philip Eglin, Stella Vine, Kate Linforth, French & Mottershead, Nick Potter, Chairman Kato & many more.

There will also be an interactive Coffin Playroom, a Life. Death. Whatever. grave by our friends at Stoneletters and a bar serving deathly cocktails in the Tudor Kitchen.

We promise cocktails, cake, tea and tears.

Phew!

www.lifedeathwhatever.com

Celebrant of the Year

14 September 2016
Fran Hall
No comments
Categories: celebrants, Good Funeral Awards

02-stevie-glover-celebrant

Stevie Glover

From a huge field of contenders for this award, this year’s Celebrant of the Year was chosen for her genuine likeability as well as her exceptional professionalism.

Highly regarded by fellow deathcare staff and affectionately referred to in the testimonials from families she has helped, Stevie’s caring support up to and throughout the funeral is matched only by the unassuming way she slips out of the door when her job is done. It’s not her style to accept any gratitude or thanks shaking hands afterwards, she believes the attention should be for the gathered grieving family.

Unflappable, smart, articulate and with crystal clear delivery, she has the rare ability to produce a bespoke service for each family without cutting and pasting from other ceremonies and is described by funeral directors as serene, calming, soothing and gentle in her presentation.

One funeral director told her that if a particular family’s request for her to use bad language in the ceremony was too much, he would turn the job down rather than cause her any distress. She didn’t mind, she had spent years editing ‘arse’ jokes in her previous job.

Stevie worked as production manager for Viz magazine for 20 years until she was made redundant in 2012 when she was in her fifties. Her relationship with Viz magazine dates from 1992 when she starred in a photo story alongside Harry Enfield. She said “I think they kept me on so long because I could spell diarrhoea and they couldn’t.”

Finding herself redundant in her fifties, Stevie’s first thought was to train as a funeral director “because I like making things right for people and I’m not too squeamish.” Instead she trained as a funeral celebrant – and never looked back: “At the beginning, I thought the funeral directors were saving the best families for me, because they were all so lovely. I don’t know if it’s that people in extreme situations behave well, but they tell me such wonderful stories about the departed that my only regret is I can’t meet them. I’d love to have a cup of tea with them!”

Stevie attends Sunday Assembly in Newcastle where she recently gave an address on death.

Stevie has no idea who nominated her for this award.

 

Runners Up:         Rosalie Kuyvenhoven and Pat Winslow

The judges also gave special thanks to Diana Gould for her pioneering work with baby funerals over many years.