We need to talk about funerals

Posted by Vale

But, I hear you say, we do already. All the time. Interminably.

And, of course, we do.

This website springs from the Good Funeral Guide and the blog is full of discussions about new ways to dispose of bodies, about wild and wonderful flights of imagination in the services that are being created and lots of talk about the funeral industry itself. There is even room for philosophising in the many posts that consider what funerals are for (click on the category Ceremonies at the bottom of this post for a full listing).

But it struck me recently that, interesting and important as this talk is, most of our posts are about what happens in and after the service. We talk much more rarely about what happens before, even though this is where, for the people involved, all the important decisions are taken. It is also where funeral directors have an  opportunity to make a real difference to the quality of the service provided. To understand how, you first have to recognise what is happening.

Think about the traditional way that funerals were commissioned (and allow me to exaggerate and oversimplify for a moment). In a religious context it is the priest/ rabbi/ immam or whoever that acts as the guardian of the process. They may well be involved before death. After they act both as guardian and guide to what is to be done, in what timescale and with what rites. Funeral director, the family themselves, every player in the funeral process submits to this approach.

For the people involved in – and who are happy to identify themselves with – the process there is a great deal of comfort in this. It is often rooted in community. It will express contains both tradition and continuity, and it satisfies the requirements of faith. There is the added satisfaction of  knowing that all that is right and proper has been done.

Of course the direct link between family and faith – even as a cultural association) has been weakening for a long time now. In this census year a UK survey by the British Humanist Association suggested that two thirds of us do not regard ourselves as religious. While, internationally, another study claimed that data collected over a number of censuses (censi?) showed that in nine countries there was a trend that would lead in the end to the extinction of religion.

In these circumstances what should families do? The GFG is unequivocal. People should be given the information, advice, time and support they need to work out what sort of funeral service they want.

But, without access to another wise guide, funeral directors have, by default, acquired a huge new responsibility. More often than not they are the ones that families turn to as they begin to face up to the question of what sort of service it is that they need to commission. It has to be a real concern that – with some notable, brilliant and inspiring exceptions – too many still feel that the old process is the best – even where it lacks all legitimacy or meaning in the lives of the people affected.

This is why we need to talk about funerals. Meaning, spirituality, grieving, the comfort of community are all possible outside of religion, but only if the right questions are asked at the start. What needs to happen to make sure that more funeral directors are willing to ask them?

A Catholic take on funeral diversity

Posted by Richard Rawlinson

First, may I thank this blog’s host for encouraging me to think about my own expectations of funerals as a Catholic. One readily assumes theists and atheists approach funerals differently, just as we part ways on the subject of the soul’s life after the body’s death. Some non-believers might find following the (Requiem) Mass somewhat lacking in individuality, along with general obedience to rules/doctrine dictated by the traditions of organised religions. Conversely, some believers might look disapprovingly on the more unconventional civil funerals.

But there is consensus on either side of the faith fence that diversity is necessary to reflect the wishes of the deceased and their loved ones: angry atheists and theists who shout either ‘mumbo-jumbo’ or ‘sacrilege’ (Drs Richard Dawkins and Ian Paisley spring to mind) at their intellectual foe both border on fundamentalism of a kind, while the civilised approach is liberal in the true sense of the word – generous and broad-minded to others regardless of personal concepts of orthodoxy.

When such acceptance is a given in the context of funerals, we can dwell on the common ground of grieving for the deceased, and celebrating their life. However, just because one is not a meddler in the affairs of others doesn’t preclude holding firm views relating to oneself. When the Pope talks about ‘moral relativism’, he refers to the existential blurring of good and evil in society, not the fact that cultural differences result in a rich variety of beliefs and practices among decent, law-abiding folk.

What unites people of faith is the funeral as sacred rite, to be conducted with dignity because the body retains its sanctity as the holder of holy human life. For atheists, the profound significance of a life ending when a body ceases to function is keenly felt, too: they may not describe human life as ‘holy’ or believe in the eternity of the soul, but the physical and emotional loss remains, and the uniqueness of the deceased lives on in memory.

Divisions between devotees of civil and sacred funerals stem not from imposing their rules on others but the outmoded perception that this is the case. Hinduism, Sikhism and Buddhism mandate cremation, as destruction of the body is said to induce a feeling of detachment into the spirit, encouraging it to pass into the ‘other world’. Islam only allows burial. Burial is upheld by traditional Jews and Catholics, although the more modern members of these religions often choose cremation, with co-operation from their rabbis and priests – it’s not against the laws of church authorities.

I don’t hold that cremation is somehow less respectful of the body’s sanctity as the vessel of the soul. I also understand the pragmatic reasons why many Christians and non-Christians prefer cremation — immediacy over slow decomposition, ecology, upkeep of graves, shortage of burial space, and especially cost.

However, it certainly appeals to a Catholic sense of harmony that any cremation follows the funeral mass, not the other way round, so the body, not the ashes, is present for blessing and prayers. The body that received the Holy Spirit through baptism far better symbolises the ‘sleeping’ person awaiting resurrection.

The Church also requests ashes be buried in an urn within a consecrated grave, although some modern Catholics, in line with their peers in secular society, might see the beauty of throwing cremains to the wind in a natural setting cherished by the deceased.

As with resistance to modern trends in other areas of life, the Church’s rules have been formed over centuries, which is not to say they don’t evolve. There have been times in history when the Church used power, as well as intellectual evangelisation, to convert pagans – who could have practised anything from cremation to mummification. And in more recent post-Enlightenment times the Church sometimes perceived cremation as a ‘masonic’ plot to deny bodily resurrection and defame Christian teaching.

Nowadays, few Catholics see funeral diversity as spiritually misguided or a personal threat. But, as a member of a church one listens to that church’s teaching. There’s certainly no harm in opting for burial in consecrated ground.

We gonna celebrate your party with you… (Kool and the Gang)

Posted by Sweetpea

Am I alone in sensing a nasty niff?  The vague whiff, perhaps, of a fashionable diktat in the air?  I know it’s not really the done thing, but I have to confess to feeling a little oppressed by the phrase ‘celebration of life’.  

Don’t get me wrong.  I’m a celebratory kinda gal.  Some of the ‘best’ funerals in which I’ve happily taken part have been wonderful, sometimes exuberant, expressions of love and gratitude to the deceased.  Great, and if there’s much to celebrate it gladdens my heart to be involved.

But I’m increasingly uncomfortable with the idea of a ‘celebration of life’ becoming a lazy by-line for secular or civil funerals.  I see the phrase bandied about – sometimes in print and sometimes without much thought or insight – by funeral directors, celebrants and elsewhere.  But we don’t do lazy by-lines, do we?  We have a much more interesting role.  We meet people where they are, and much more importantly we make no assumptions about where that may lead us.

Have you examined some of the publicity material/information leaflets to which the bereaved are exposed?  Confident statements such as ‘I will help you create a ceremony which will celebrate your loved one’s life…..’   Isn’t that rather prescriptive?  And aren’t prescriptive notions what civil funerals, in particular, were conceived to counteract?  If we are going to put people in a box (literally and metaphorically) then let’s at least allow them to choose their own box and help to fashion it into something which actually suits them.

I’ve worked with nearly 700 families, and occasionally someone might say ‘we want a real celebration of mum’s life’.  They’ve heard the phrase, thought about it and mean what they say – and usually with good, sound reasons.  Sometimes, however, I get the sneaking feeling that they’ve heard that phrase and almost feel they should be saying it to me.  That’s the modern way, after all – we’ve chucked the vicar overboard, and this is what this civil malarkey is all about.  Celebration.

Well, no.  Not necessarily.  What about the many bereaved who have ambivalent or hateful feelings towards the deceased?  I went to visit a family a while ago, and the son’s opening words to me were ‘well, you might as well know the only reason we’re going to the funeral is to make sure that the old bastard’s dead.’  As I worked with the family over the next week or so, I could see he might have a point.  Their stated aim when I first met them was to pour their father’s ashes down the nearest drain.  I’m no magician.  We talked.  They were given a safe space to express themselves.  We fashioned a ceremony which even managed to acknowledge the one or two kinder moments that any of them could remember.  I hope that in 10, 20 years time, when they re-read the ceremony, they at least won’t be ashamed of what was enacted.  And possibly could even be proud of what they did.  

To have gone into that family’s front room with any preconceptions would have done them a grave disservice.  And how must such a family feel when they pick up an information leaflet, only to be told that a eulogy is central to a funeral, and that eulogy is a ‘celebration’?  Neither of which has to be true.

The reason I love my job so much is precisely this kind of variation in experience.  We help people find their way to saying whatever it is that needs expressing at THAT funeral.  It may be celebratory to the point that ideas for poetry, words of gratitude, story-telling, prayer and praise, dancing, singing, eating and drinking come pouring out.   It may be that only the hard-won clipped phrases, which feel like they’ve been chipped out of granite, can be elicited.  And anything in between, of course.  But, find the words we do, and it’s precisely that challenge which makes our job so interesting.  

So, a plea to fellow celebrants in particular.  Free yourself to the real purpose of what you do, and please shed the prescriptive wording and thinking.  You might surprise yourself.  

PS they didn’t pour him down the drain.

Top Ten Tips for arranging a funeral

Posted by Moss

At the risk of seeming rather tabloid, especially during a difficult period for the press, we recently produced a list of tips for people who are arranging or planning a funeral. I presented this to a group of hospice workers and bereavement professionals who had a number of good suggestions to make, so I am hoping that others will be able to add to the list so that we can make it a TOP TWENTY or more… 

1. Don’t panic – there’s no need to be rushed into any decisions. S l o w  things down and allow yourself to take stock of what has happened.

2. Carry on caring for the person who has died and take time to say goodbye.

3. Don’t waste money on things that don’t matter; concentrate on what really counts.

4. Sing songs at the funeral to help people to join in with the ceremony; ask someone to lead the singing.

5. Keep things simple and natural – this can bring beautiful results and can highlight the importance of small individual things.

6. Ask for and accept help – many people would love to help, so give them permission to do so.

7. Consider poems – they can often put into words what we find hard to say.

8. Don’t be a spectator – bear the coffin, decide on music, poems, and memories for the service.

9. Make it personal – include a favourite perfume or flower, photographs or paintings, vehicle, sport, club or hobby – take the children and the dog too.

10. Start now – Don’t wait until it’s hard to talk about it; write down your latest thoughts.

Please help us add to and improve this list…

Tell them fully and tell them clearly

Regular readers of this blog will know of Teresa Evans and her campaigning work. If you don’t know Teresa, have a look at her website.

I’ve always admired Teresa. She is an ordinary person possessed of extraordinary singlemindedness, tenacity and passion. She is also very nice.

Teresa campaigns for better, fuller, clearer information for the newly bereaved. Had she known what she knows now, she would have done things differently when her son Boyd was killed in a car accident.

Teresa has dogged various ministry officials with probing questions and demands for years – often fruitlessly. Now she has just chalked up a great victory. Working with her local MP she won, last night, an adjournment debate in the House of Commons.

One part of this debate in particular interested me. I had always supposed that beneficiaries of a Social Fund funeral payment had no exclusive rights to a grave – that the grave they were given was a pauper’s grave, and anyone else could be buried on top. It turns out this is not the case at all. The Social Fund can be called on to pay for exclusive rights, it’s just that no one has ever been made aware of this. Teresa has secured a pledge that, in future, all applicants will be told.

Another conspicuous feature of this debate is the courtesy accorded to Teresa. A great many in the funeral industry regard her as vexatious and tiresome. It is good to see her accorded respect and gratitude.

Here are some extracts from the debate. The bold is mine.

Iain Stewart (Milton Keynes South) (Con): I sought this debate following a direct request from a constituent of mine, Ms Teresa Evans, who contends that she was not given good advice following the tragic death of her 20-year-old son, Boyd Evans. I have raised the issues with the Minister via correspondence and written parliamentary questions, but they have not been dealt with to my constituent’s satisfaction, which is why I wish to raise them on the Floor of the House.

I should say at the outset that my constituent is not seeking personal recompense for her situation, but rather wishing to prevent similar problems being encountered by others. Newly bereaved people can be responsible and in control only when they are afforded sound information to make well-informed decisions.

Let me start by providing the background to the case. Teresa Evans’s son, Boyd, was killed as a result of passenger injuries sustained in a car crash in Staffordshire-some distance from his home in Milton Keynes-in 2006. Quite apart from having to deal with the emotional trauma of losing her son, my constituent also had to deal on her own with the practicalities of the funeral arrangements. She is a lady of very modest means. She had no money when she lost her son, so applied for a funeral payment and overdrew at the bank to provide a funeral. In her own words:

“It wasn’t a lavish funeral but a dignified one. In terms of distance and the cost per mile allowed from the social fund payment, I could not claim a total refund for the fee to return my son back to Milton Keynes from where he died in Staffordshire. The inescapable charge was £220, but despite an appeal to the DWP I was only paid £170. This left a shortfall of £50”.

However, she later found out that despite her son undergoing a post-mortem, she was within her legal rights to collect her son in her own vehicle and would have done so had she been aware of this at the time.

My constituent was also informed by the undertakers that the cheapest coffin available cost £680. Subsequently, she found that she could have bought the same coffin online for considerably less or buried her son in a shroud, which she had the legal right to do. In addition, had someone told her that she could still claim a funeral payment without using an undertaker, she would have done this, especially because she claims that the undertaker misled her with false information resulting in her not being able to return her son to his home to lie in wait for his burial. She would have done all these things had she been aware of her legal rights. This has led to her creating a campaign for the rights of newly bereaved people to be made known to them in sudden and unexpected circumstances.

Four years after her son was buried, my constituent discovered that no one had informed her that she could have recovered the fees for the burial rights to her son’s grave within three months of the funeral. If the system had worked properly, she would have received an additional £304 for the burial rights. Consequently, she was forced to surrender her life insurance policies to buy the burial rights, and she feels aggrieved that no one is held accountable for this action. She believes that the Department for Work and Pensions is overly reliant on the funeral industry to provide guidance to the relatives of a person who has died, specifically on what fees can be recovered. She claims to have evidence that proves that undertakers point applicants of a funeral payment to Jobcentre Plus for guidance. In addition, she claims that the National Association of Funeral Directors had no knowledge of the most technical information in existence-the DWP booklet SB16, which the Minister has stated is the most comprehensive guide. That this piece of literature is known only to some professionals would suggest that the bereaved may often not be aware of the full extent of their rights.

My constituent has also commented to me that a bereavement charity, the Alice Barker Trust, identified the same problem a long time ago. She is calling for much clearer guidance to be made available on the options open to relatives, particularly given that they will be in a highly emotional state. As the literature for the applicant may only be understood by those with technical knowledge, it needs to be written in plain language more readily intelligible to anyone. At present, the DWP relies upon undertakers to explain the rules to eligible claimants, resulting in the sort of problems experienced by my constituent. This generates unnecessary mystery and dependency, when we should be promoting education, self-help and self-reliance. A very simple and no-cost solution would be to amend the available literature in both print and online formats, making obvious what fees can be paid by the DWP in relation to the funeral, costs for opening the grave and burial rights for a fixed number of years.

I have already raised Teresa Evans’s case and her request for action with the Minister, but she has been dissatisfied with the response and with what she claims to be a lack of urgency in addressing the situation. She has therefore asked me to pose the following questions to the Minister. First, can he state, from records for the last financial year, how many claimants received payments for burials and what proportion of that number also received payments for what are technically known as burial rights, so they did not use what are known as pauper graves? Secondly, will the Minister consult the Alice Barker Trust to revise the wording of the advice that the DWP produces for printed, internet and other information? Thirdly, does the Minister agree that had the wording suggested by the charity been used before Boyd Evans was killed in 2006, his mother would have received her full entitlement to a funeral payment and would not have had to cash in her life insurance policies to cover the burial rights to her son’s grave? Fourthly, when it comes to the big society and developing strong communities, does the Minister agree that it is essential to empower all claimants in order to help them act independently and responsibly?

Nothing can bring Boyd Evans back, but his mother is hoping that her experience will result in the Department for Work and Pensions learning lessons, so that others do not encounter unnecessary emotional turmoil and financial hardship.

The Minister of State, Department for Work and Pensions (Steve Webb): In response to this debate being called, I have looked at my hon. Friend’s constituent’s website. As he well knows, her tragic circumstances and the death of her son five years ago led her to campaign on these issues. She has her own website, which I have looked at today. I pay tribute to her for the way in which she has sought to turn her tragic circumstances into something more positive, so that others do not have the same difficult experiences that she did in dealing, as I understand it, not just with funeral grants and the DWP, but with a range of other public bodies and organisations. The way Ms Evans has pursued the issues over the following years is enormously to her credit. I hope that I can offer my hon. Friend some reassurance this evening that that campaigning has led to changes, and that the situation that someone who has been bereaved now encounters is a good deal better than it was five years ago. Clearly there is always room for improvement-we will continue to look at that-but we have made changes even this month in response to the points that his constituent has raised with us, which I will set out more in due course.

… … …

We, the DWP, will pay in full the costs of a cremation or burial, including the purchase of a grave with exclusive burial rights. That is a point to which I will return, because I know that it was important in Ms Evans’s son’s case, and it is something that might not have occurred to any of us unless we were faced with that situation. I can well imagine that it must have been very difficult to discover some time after she had buried her son that she did not have exclusive burial rights. I fully accept that we must ensure that that situation does not arise again.

… … …

The information and guidance that goes to relatives is at the heart of the issues that my hon. Friend has raised. In Ms Evans’s case, the information that came to her from the funeral director was incomplete, for whatever reason, and led to her making choices that, had she been fully informed, she would have made differently. I have made some inquiries into where the right information should come from, and the key is the fact that, on becoming bereaved, the family or its representatives will register the death. That is the point at which we aim to ensure that people get the relevant information. We will not have to rely on funeral directors to provide it. Indeed, there might not be a funeral director involved. The Government as a whole want to ensure that the information gets through to people at the point at which they register the death.

This is already being rolled out more or less nationwide, and we will continue to develop this “tell us once” service. The idea is to allow customers to report a birth or a death to multiple central and local government departments, agencies and services just once.

My hon. Friend raised the issue of forms and paperwork. I can tell him that this month, in response to some of the points that his constituent raised with us, we have made a number of changes to the claim form for the funeral grant. Let me briefly run through them, as she would be interested to know what those changes are.

There are two documents. The first is a note sheet that accompanies the funeral payment application, and we have made three changes to it. On page 6 of the form, we have added a bullet point that says people can send “evidence of the costs incurred if the funeral arrangements were made without using a funeral director“.

That is one of Ms Evans’s points – that people do not always realise that they do not have to use one and do not always realise that they can get their costs reimbursed if they have not used one. We have made it explicit that evidence of costs can be provided if a funeral director has not been used.

The third change we made to the explanatory notes is in the bullet point list of what can be included in the funeral payment. The second bullet point refers to “the cost of opening a new grave and burial costs”, and we have now added “including any exclusive right of burial fee“.

… … …

Ms Evans faced a very difficult and tragic situation five years ago, which was not helped by her dealings with the Department for Work and Pensions or other Government bodies. I pay tribute to her for taking the issues forward in such a constructive way, and I hope I have reassured my hon. Friend that we have listened and responded.

Read the entire debate here. Watch the debate here.

 

Sceptr’d loony bin?

Some invective from this week’s Spectator. It is by Florence King.

Being English-American can be depressing. For years I thought about giving up my American citizenship and becoming a Brit to get my blood and my nationality lined up without the interference of a hyphen, but then something made me change my mind with a vengeance: Princess Diana’s funeral.  I spent three stunned days staring at the TV screen and thinking My God, they’ve turned into us! It wasn’t England any more, just a sceptre’d loony bin set in a sea of rotting flora, a UK of Utter Kitsch where the crud de la crud built teddy bear temples to a gilded hysteric who resembled nothing so much as Judy Garland with a title. I told myself that if I must live in a country where people who once tipped their hats now tipped the scales, I might as well stay at home and save myself the trouble of remembering to look right instead of left to avoid an oncoming hog speeding up the wrong side of the road. My hyphen, right or wrong.


It’s what she would have wanted

Here’s a new poem by Wendy Cope published in the current Spectator. I hope she’ll forgive the flagrant breach of copyright and see this instead as a promo. Its sentiments are very contemporary.

My Funeral

I hope I can trust you, friends, not to use our relationship

As an excuse for an unsolicited ego-trip.

I have seen enough of them at funerals and they make me cross.

At this one, though deceased, I aim to be the boss.

If you are asked to talk about me for five minutes, please do not go on for eight

There is a strict timetable at the crematorium and nobody wants to be late

If invited to read a poem, just read the bloody poem. If requested

To sing a song, just sing it, as suggested,

And don’t say anything. Though I will not be there,

Glancing pointedly at my watch and fixing the speaker with a malevolent stare,

Remember that this was how I always reacted

When I felt that anybody’s speech, sermon or poetry reading was becoming too protracted.

Yes, I was intolerant, and not always polite

And if there aren’t many people at my funeral, it will serve me right.